Cookie Policy

Last updated: 7 January 2026

1. Introduction

CarCheck UK Ltd ("we", "us", or "our") uses cookies and similar tracking technologies on our website to enhance your browsing experience, analyze site usage, and support our marketing efforts.

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can control or delete them.

By using our website, you consent to our use of cookies in accordance with this policy. You can withdraw your consent at any time by adjusting your cookie preferences.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.

🍪 How Cookies Work

•Created by the website server and sent to your browser
•Stored on your device for a specified period
•Sent back to the server on subsequent visits
•Help remember your preferences and settings

🔒 What Cookies Store

✓Unique identifiers (not personal names)
✓User preferences and settings
✓Session information (login status)
✓Usage analytics data

Important Note

Cookies themselves do not contain personal information like your name, address, or payment details. They contain unique identifiers that allow websites to recognize your device and remember your preferences.

3. Why We Use Cookies

We use cookies for various purposes to improve your experience and optimize our services:

Essential Functionality

• Remember your login status
• Maintain your shopping basket
• Store your cookie preferences
• Enable secure transactions

Performance & Analytics

• Understand how visitors use our site
• Identify popular pages and features
• Detect and fix technical issues
• Measure website performance

Personalization

• Remember your preferences
• Customize content for you
• Show relevant recommendations
• Improve user experience

Marketing & Advertising

• Show relevant advertisements
• Measure ad campaign effectiveness
• Limit ad frequency
• Track conversions

4. Types of Cookies We Use

Cookies can be classified in several ways. Here are the main categories we use:

4.1 By Duration

⏱️

Session Cookies

Temporary

Temporary cookies that are deleted when you close your browser.

Example: Maintaining your login during a browsing session

📅

Persistent Cookies

Long-term

Remain on your device for a set period or until you delete them.

Example: Remembering your preferences for future visits

4.2 By Purpose

Strictly Necessary Cookies

REQUIRED

Essential for the website to function properly. Cannot be disabled.

Examples: Authentication, security, load balancing

Performance Cookies

OPTIONAL

Collect information about how visitors use our website to help us improve it.

Examples: Google Analytics, page load times, error tracking

Functional Cookies

OPTIONAL

Remember your preferences and choices to provide enhanced features.

Examples: Language preference, region settings, display preferences

Targeting/Advertising Cookies

OPTIONAL

Track your browsing to deliver relevant advertisements and measure campaign performance.

Examples: Google Ads, Facebook Pixel, retargeting cookies

5. Detailed Cookie Information

The following table provides detailed information about the specific cookies we use:

Strictly Necessary Cookies

Cookie Name	Purpose	Duration	Type
session_id	Identifies your browsing session	Session	First-party
csrf_token	Security protection against cross-site attacks	Session	First-party
auth_token	Keeps you logged in securely	30 days	First-party
cookie_consent	Stores your cookie preferences	1 year	First-party

Performance & Analytics Cookies

Cookie Name	Purpose	Duration	Type
_ga	Google Analytics - distinguishes users	2 years	Third-party
_ga_*	Google Analytics - maintains session state	2 years	Third-party
_gid	Google Analytics - distinguishes users	24 hours	Third-party
_gat	Google Analytics - throttles request rate	1 minute	Third-party
mp_*	Mixpanel - analytics and user behavior tracking	1 year	Third-party

Functional Cookies

Cookie Name	Purpose	Duration	Type
user_preferences	Stores your display and UI preferences	1 year	First-party
recent_searches	Remember your recent vehicle searches	90 days	First-party
locale	Stores your language/region preference	1 year	First-party

Marketing & Advertising Cookies

Cookie Name	Purpose	Duration	Type
_fbp	Facebook Pixel - tracks conversions and retargeting	90 days	Third-party
_gcl_au	Google Ads - tracks ad clicks and conversions	90 days	Third-party
IDE	Google DoubleClick - ad serving and targeting	1 year	Third-party
fr	Facebook - ad delivery and frequency capping	90 days	Third-party

6. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and you should review the privacy policies of these third parties for more information.

📊

Google Analytics

Analytics & Performance

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous information about page views, session duration, and user behavior.

Google Privacy Policy →|Opt-out of Google Analytics →

💳

Stripe & PayPal

Payment Processing

Our payment processors use cookies to detect and prevent fraudulent transactions and ensure secure payment processing.

Stripe Privacy Policy →|PayPal Privacy Policy →

📢

Google Ads & Facebook

Advertising

We use advertising platforms to show you relevant ads on other websites. These platforms use cookies to track your visits and measure ad performance.

Google Ads Settings →|Facebook Privacy Policy →

💬

Intercom

Customer Support Chat

Our live chat support widget uses cookies to remember your conversation history and provide a seamless support experience.

Intercom Privacy Policy →

7. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies (except strictly necessary ones). Here are the ways you can manage your cookie preferences:

7.1 Our Cookie Preference Center

You can manage your cookie preferences at any time using our Cookie Preference Center:

This will open a panel where you can enable or disable different categories of cookies.

7.2 Browser Settings

Most browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome

Click the three dots (⋮) in the top right
Go to Settings → Privacy and security
Click "Cookies and other site data"
Choose your preferred cookie settings

Full instructions →

Mozilla Firefox

Click the three lines (≡) in the top right
Go to Settings → Privacy & Security
Under "Cookies and Site Data"
Adjust your cookie preferences

Full instructions →

Safari (macOS)

Click Safari in the top menu
Go to Preferences → Privacy
Choose your cookie blocking preferences
Click "Manage Website Data" to remove cookies

Full instructions →

Microsoft Edge

Click the three dots (...) in the top right
Go to Settings → Cookies and site permissions
Click "Manage and delete cookies and site data"
Adjust your preferences

Full instructions →

7.3 Mobile Devices

iOS (iPhone/iPad)

Open Settings
Scroll to Safari
Scroll to "Privacy & Security"
Toggle "Block All Cookies" or clear existing data

Android

Open Chrome app
Tap three dots (⋮) → Settings
Tap "Site settings" → "Cookies"
Choose your cookie preferences

Impact of Blocking Cookies

Please note that blocking or deleting cookies may impact your experience:

• Some features may not work properly or at all
• You may need to log in each time you visit
• Your preferences won't be remembered
• We can't personalize content for you

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices.

How We Notify You of Changes

•We'll update the "Last Updated" date at the top of this page
•For significant changes, we'll display a notice on our website
•We may also notify you via email if you have an account
•We encourage you to review this policy periodically

10. Contact Us

If you have any questions about our use of cookies, please contact us:

Cookie Inquiries

privacy@carcheckuk.co.uk

Subject Line

Please use "Cookie Policy Inquiry"

Response Time

Within 48 hours (business days)

Data Protection Officer

dpo@carcheckuk.co.uk

Postal Address

Data Protection Officer
CarCheck UK Ltd
123 Fleet Street
London, EC4A 2BB
United Kingdom

For more information about how we handle your personal data, please read our Privacy Policy.

CarCheck UK Ltd

Questions? Contact us at legal@carcheckuk.co.uk

Cookie Policy

Last updated: 7 January 2026

1. Introduction

CarCheck UK Ltd ("we", "us", or "our") uses cookies and similar tracking technologies on our website to enhance your browsing experience, analyze site usage, and support our marketing efforts.

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can control or delete them.

By using our website, you consent to our use of cookies in accordance with this policy. You can withdraw your consent at any time by adjusting your cookie preferences.

2. What Are Cookies?

🍪 How Cookies Work

•Created by the website server and sent to your browser
•Stored on your device for a specified period
•Sent back to the server on subsequent visits
•Help remember your preferences and settings

🔒 What Cookies Store

✓Unique identifiers (not personal names)
✓User preferences and settings
✓Session information (login status)
✓Usage analytics data

Important Note

3. Why We Use Cookies

We use cookies for various purposes to improve your experience and optimize our services:

Essential Functionality

• Remember your login status
• Maintain your shopping basket
• Store your cookie preferences
• Enable secure transactions

Performance & Analytics

• Understand how visitors use our site
• Identify popular pages and features
• Detect and fix technical issues
• Measure website performance

Personalization

• Remember your preferences
• Customize content for you
• Show relevant recommendations
• Improve user experience

Marketing & Advertising

• Show relevant advertisements
• Measure ad campaign effectiveness
• Limit ad frequency
• Track conversions

4. Types of Cookies We Use

Cookies can be classified in several ways. Here are the main categories we use:

4.1 By Duration

⏱️

Session Cookies

Temporary

Temporary cookies that are deleted when you close your browser.

Example: Maintaining your login during a browsing session

📅

Persistent Cookies

Long-term

Remain on your device for a set period or until you delete them.

Example: Remembering your preferences for future visits

4.2 By Purpose

Strictly Necessary Cookies

REQUIRED

Essential for the website to function properly. Cannot be disabled.

Examples: Authentication, security, load balancing

Performance Cookies

OPTIONAL

Collect information about how visitors use our website to help us improve it.

Examples: Google Analytics, page load times, error tracking

Functional Cookies

OPTIONAL

Remember your preferences and choices to provide enhanced features.

Examples: Language preference, region settings, display preferences

Targeting/Advertising Cookies

OPTIONAL

Track your browsing to deliver relevant advertisements and measure campaign performance.

Examples: Google Ads, Facebook Pixel, retargeting cookies

5. Detailed Cookie Information

The following table provides detailed information about the specific cookies we use:

Strictly Necessary Cookies

Cookie Name	Purpose	Duration	Type
session_id	Identifies your browsing session	Session	First-party
csrf_token	Security protection against cross-site attacks	Session	First-party
auth_token	Keeps you logged in securely	30 days	First-party
cookie_consent	Stores your cookie preferences	1 year	First-party

Performance & Analytics Cookies

Cookie Name	Purpose	Duration	Type
_ga	Google Analytics - distinguishes users	2 years	Third-party
_ga_*	Google Analytics - maintains session state	2 years	Third-party
_gid	Google Analytics - distinguishes users	24 hours	Third-party
_gat	Google Analytics - throttles request rate	1 minute	Third-party
mp_*	Mixpanel - analytics and user behavior tracking	1 year	Third-party

Functional Cookies

Cookie Name	Purpose	Duration	Type
user_preferences	Stores your display and UI preferences	1 year	First-party
recent_searches	Remember your recent vehicle searches	90 days	First-party
locale	Stores your language/region preference	1 year	First-party

Marketing & Advertising Cookies

Cookie Name	Purpose	Duration	Type
_fbp	Facebook Pixel - tracks conversions and retargeting	90 days	Third-party
_gcl_au	Google Ads - tracks ad clicks and conversions	90 days	Third-party
IDE	Google DoubleClick - ad serving and targeting	1 year	Third-party
fr	Facebook - ad delivery and frequency capping	90 days	Third-party

6. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and you should review the privacy policies of these third parties for more information.

📊

Google Analytics

Analytics & Performance

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous information about page views, session duration, and user behavior.

Google Privacy Policy →|Opt-out of Google Analytics →

💳

Stripe & PayPal

Payment Processing

Our payment processors use cookies to detect and prevent fraudulent transactions and ensure secure payment processing.

Stripe Privacy Policy →|PayPal Privacy Policy →

📢

Google Ads & Facebook

Advertising

We use advertising platforms to show you relevant ads on other websites. These platforms use cookies to track your visits and measure ad performance.

Google Ads Settings →|Facebook Privacy Policy →

💬

Intercom

Customer Support Chat

Our live chat support widget uses cookies to remember your conversation history and provide a seamless support experience.

Intercom Privacy Policy →

7. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies (except strictly necessary ones). Here are the ways you can manage your cookie preferences:

7.1 Our Cookie Preference Center

You can manage your cookie preferences at any time using our Cookie Preference Center:

This will open a panel where you can enable or disable different categories of cookies.

7.2 Browser Settings

Most browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome

Click the three dots (⋮) in the top right
Go to Settings → Privacy and security
Click "Cookies and other site data"
Choose your preferred cookie settings

Full instructions →

Mozilla Firefox

Click the three lines (≡) in the top right
Go to Settings → Privacy & Security
Under "Cookies and Site Data"
Adjust your cookie preferences

Full instructions →

Safari (macOS)

Click Safari in the top menu
Go to Preferences → Privacy
Choose your cookie blocking preferences
Click "Manage Website Data" to remove cookies

Full instructions →

Microsoft Edge

Click the three dots (...) in the top right
Go to Settings → Cookies and site permissions
Click "Manage and delete cookies and site data"
Adjust your preferences

Full instructions →

7.3 Mobile Devices

iOS (iPhone/iPad)

Open Settings
Scroll to Safari
Scroll to "Privacy & Security"
Toggle "Block All Cookies" or clear existing data

Android

Open Chrome app
Tap three dots (⋮) → Settings
Tap "Site settings" → "Cookies"
Choose your cookie preferences

Impact of Blocking Cookies

Please note that blocking or deleting cookies may impact your experience:

• Some features may not work properly or at all
• You may need to log in each time you visit
• Your preferences won't be remembered
• We can't personalize content for you

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices.

How We Notify You of Changes

•We'll update the "Last Updated" date at the top of this page
•For significant changes, we'll display a notice on our website
•We may also notify you via email if you have an account
•We encourage you to review this policy periodically

10. Contact Us

If you have any questions about our use of cookies, please contact us:

Cookie Inquiries

privacy@carcheckuk.co.uk

Subject Line

Please use "Cookie Policy Inquiry"

Response Time

Within 48 hours (business days)

Data Protection Officer

dpo@carcheckuk.co.uk

Postal Address

Data Protection Officer
CarCheck UK Ltd
123 Fleet Street
London, EC4A 2BB
United Kingdom

For more information about how we handle your personal data, please read our Privacy Policy.

CarCheck UK Ltd

Questions? Contact us at legal@carcheckuk.co.uk

Cookie Policy

1. Introduction

2. What Are Cookies?

🍪 How Cookies Work

🔒 What Cookies Store

Important Note

3. Why We Use Cookies

Essential Functionality

Performance & Analytics

Personalization

Marketing & Advertising

4. Types of Cookies We Use

4.1 By Duration

Session Cookies

Persistent Cookies

4.2 By Purpose

Strictly Necessary Cookies

Performance Cookies

Functional Cookies

Targeting/Advertising Cookies

5. Detailed Cookie Information

Strictly Necessary Cookies

Performance & Analytics Cookies

Functional Cookies

Marketing & Advertising Cookies

6. Third-Party Cookies

Google Analytics

Stripe & PayPal

Google Ads & Facebook

Intercom

7. Managing Your Cookie Preferences

7.1 Our Cookie Preference Center

7.2 Browser Settings

Google Chrome

Mozilla Firefox

Safari (macOS)

Microsoft Edge

7.3 Mobile Devices

iOS (iPhone/iPad)

Android

Impact of Blocking Cookies

8. Cookie Consent

How We Obtain Consent

Accept All

Customize

Reject All

Withdrawing Consent

Your Consent is Stored

9. Updates to This Cookie Policy

How We Notify You of Changes

10. Contact Us

Cookie Inquiries

Data Protection Officer

Loading...

Cookie Policy

1. Introduction

2. What Are Cookies?

🍪 How Cookies Work

🔒 What Cookies Store

Important Note

3. Why We Use Cookies

Essential Functionality

Performance & Analytics

Personalization

Marketing & Advertising

4. Types of Cookies We Use

4.1 By Duration

Session Cookies

Persistent Cookies

4.2 By Purpose

Strictly Necessary Cookies

Performance Cookies

Functional Cookies

Targeting/Advertising Cookies

5. Detailed Cookie Information

Strictly Necessary Cookies

Performance & Analytics Cookies

Functional Cookies

Marketing & Advertising Cookies

6. Third-Party Cookies